Terms and Conditions

Welcome to Bellita.net!

Thanks for visiting Bellita.net. Before you shop with us, please take a moment to read our terms and conditions. By using our site and placing an order, you agree to these terms.

1. About Us

Bellita.net is owned and operated by Webmate Ltd, registered at 1 Universitetski park, Sofia 1700, Bulgaria, Business Number: 20224454, VAT Number: BG202244546, email: office@bellita.net. If you have any questions, just get in touch!

2. Using Our Site

Our website is designed for you to browse and order jewelry easily. You need to be at least 18 years old or have adult permission to make purchases here. Please use our site responsibly and legally.

3. Ordering

You can place orders only through our website. We do our best to display accurate prices and availability. After placing your order, you will get an email confirmation from us.

We reserve the right to cancel or refuse an order if something’s wrong or if there are technical issues.

4. Payment

We accept the payment methods listed on our checkout page. Payments are processed securely to protect your information.

5. Delivery

Estimated delivery times are provided by our shipping partners and depend on your location. We use reasonable efforts to deliver your order within the estimated timeframe.

Since our products are personalized with engraving and often ordered as gifts, we kindly suggest allowing at least 10 business days to ensure your order arrives on time.

If your order has been dispatched but hasn’t arrived within the estimated delivery window, please contact us so we can assist you.

6. Returns and Exchanges

Because all our products are personalized with your custom engraving, they are made just for you. In line with European consumer rights, we generally cannot accept returns or exchanges on personalized items.

However, we want you to be happy with your purchase! If your order arrives late or you’re not satisfied with the engraved design, please reach out to us as soon as possible. We will review your case individually and try to find a solution that works.

To avoid issues, please double-check your personalization details before completing your order.

7. Privacy and Data Protection

We take your privacy seriously. Personal data collected during your purchase is handled according to our Privacy Policy and only used to complete your order and improve our services.

8. Intellectual Property

All content on bellita.net—including text, images, logos, and designs—is owned or licensed by us. Please do not copy or use anything without permission.

9. Our Liability

We strive to provide correct information and a great shopping experience, but can’t guarantee that our site will be error-free or uninterrupted. We are not responsible for any losses or damages resulting from your use of the site, except where the law says otherwise.

10. Changes to These Terms

We may update these terms now and then. Any changes will be posted on this page and take effect immediately. Please check back regularly.

Contact Us

If you have questions about our terms, feel free to email us at info@bellita.net. We’re here to help!